There are 2 settings which determine the status of a project, these settings also impact whether or not new delegates can complete the questionnaire using the link generated from your project.


Project Status = Active/Inactive

Assessment Link Status = Valid/Expired


For your project to remain open for new submissions, your Project Status must = Active, and the Assessment Link Status must = Valid.


These 2 controls work in slightly different ways but are both controlled in the 'Assessment Link' section, within Project Settings;

  • The Project Active toggle ON/OFF, determines the Project Status = Active/Inactive


  • The Assessment Time toggle ON/OFF. This setting only works IF the Project Active Status = ACTIVE. It enables you to apply a valid from/to date to your questionnaire link. ie The link is active, but delegates are only able to complete between date X and date Y, outside of this period, the Assessment Link Status will be 'Expired' and delegates will be unable to complete the questionnaire.




If you edit your project to either allow or disallow responses from users when clicking on your Wraw questionnaire project link, you will need to either

  1. - Change the Project Active Status, and/or;
  2. - Change the Assessment Time date period



From the menu options on the left hand side, 

Select - Projects> all projects> then locate your project in the project table.


(*Can't find the project you are looking for?* - you will need to ensure that the from-to date filters cover the date on which the project was created.)


Check the current Project Status, and Assessment Link Status - are they as you would expect? 



From the table select the project you need to edit, by clicking on the edit (pencil) symbol.







When the project opens click on  the edit project settings tab; and scroll down to the Assessment link section






1. Update your Project Active Status to either ON - ACTIVE, or OFF - INACTIVE - Note -  if you switch this to OFF - INACTIVE, this overrides the Assessment Time setting so it cannot be used.


2. If your Assessment Time Status is OFF, then the project status is controlled purely by the Project Active Status ON/OFF. 

 

If you would like to control the status of your questionnaire link via a from/to time period, then make sure that the Project Active Status = ON and the Assessment Time status = ON, and then ensure the 'from' and 'to' dates reflect the window of time in which you would like to receive submissions for this project.


The 'Assessment Time' setting only needs to be ON if you want the link to be valid for a specific time period.


So, if you are using the Assessment Time functionality, check that the FROM and TO dates are reflective of the period in which you would like your link to be live.



Make sure any changes on this page are 'saved' after editing.