Wraw Respondee Support

How to register to complete your Wraw questionnaire.
To complete Wraw first click on the unique link that has been shared with you. IMPORTANT! If you have completed Wraw before, you will need to select the...
Mon, 19 Aug, 2024 at 2:07 PM
I can't activate the Register button on the Registration Screen
There may be one of four reasons the user is encountering this problem.  1 - The password entered doesn't meet password criteria. 2 - The user may...
Wed, 29 Mar, 2023 at 11:19 AM
How to verify your email address
We have now implemented 2 factor authentication for all new Wraw users. This means that all new users will need to register, create an account and verify ...
Mon, 18 Mar, 2024 at 2:12 PM
My verification page & code has expired
The six digit verification code will expire after 20 minutes.  If your code expires, you can re-trigger a new code using the resend code function, as sho...
Mon, 19 Aug, 2024 at 1:59 PM
I have not received my verification code
Part of the registration process requires you to verify your email address. Things to check: 1. Have you entered your email address correctly? The entere...
Mon, 19 Aug, 2024 at 1:47 PM
I get an error message when I try to register
If you have completed Wraw before you will already have a registered account.  To complete the questionnaire you will need to log into your account.  S...
Wed, 29 Mar, 2023 at 11:28 AM
How do I reset my password?
From the login screen, under the password box select the forgot password function. Enter the email address associated with your Wraw account on the next s...
Mon, 17 Jul, 2023 at 2:24 PM
I get an error message advising my link is inactive
If you receive the following message please contact your Wraw Practitioner or HR Department.  The individual who created the project needs to check their se...
Wed, 29 Mar, 2023 at 11:37 AM
The questionnaire submit button is not working
This will occur if a questions has been missed from a page.  Please review the page & navigate to the question highlighted in red to answer it.  ...
Wed, 29 Mar, 2023 at 11:49 AM
Why do I have to answer the entry questions?
The entry questions at the beginning of the questionnaire reflect the categories of data required to calculate your report results against the comparison g...
Wed, 29 Mar, 2023 at 11:52 AM